Okay L&D. This might annoy you, but I want you to ask yourself WHY it does. Ready? Our brand is bland. I’ll say it again. Our brand is bland. What we stand for is still undefined in many cases, and I think we’re having a mild identity crisis. Our tone of voice, what we do, […]
Category: MANAGEMENT
A people-first approach: how Saudi Arabia is relying on talent to drive its vision for tourism
The Kingdom of Saudi Arabia has a clear vision and ambition to become a global powerhouse across all sectors, as clearly set out in the Vision 2030 Agenda. Public investment has been underpinned by expansion, as demonstrated by the three giga-projects currently underway. Leadership, both in the public and the private sector has also emphasised […]
Managing the ‘Unmanageable’
If you were under the impression that managing people is one of the easy parts of your job, you are totally mistaken. In real life, not everyone is dedicated, hard working, consistent in development, and not everyone exhibits immense talent. Surveys have revealed that these type of people are found in abundance in offices across […]
Talent Management in the GCC
To look on the bright side, we have all recovered from the first Eid and are now looking forward to the second one. Having lived through the era when HR was still personnel, a minor division of the accounts department, and seen the huge changes in technology and attitudes in HR since the 70’s, I […]
Conflicts in the Workplace
Jessica was just out of school when she began working as a trainee secretary for a small company. Howard, a software developer in his mid-20s had the same aspirations as Jessica, to move up the corporate ladder, earn a higher income and attain a certain degree of recognition in the software world. As things would […]
How to Build Trust and Confidence – A Manager’s Guide
As in any personal relationship, lack of trust and confidence in a manager and in an organization leads to a lack of commitment from employees, underperforming staff and failed objectives. There are two issues to deal with concerning trust and confidence: 1. Trust in the organization Trust in the organizations objectives is crucial; as a […]
People Management
“Prepare like you would for war, so you don’t have to do battle with your customers or team” In the words often and variously attributed to George Orwell, and famously paraphrased by Sir Winston Churchill; ‘We sleep safely in our beds because rough men stand ready in the night to visit violence on those who […]
Effective Stakeholder Management
One of the key areas of management for any manager, be it functional or project manager, is stakeholder management. The rationale for mentioning only functional and project manager is the fact that all that a business or an organization does could be classified into operations (or business-as-usual) and projects (agents for incorporating change or transformation). […]
The Process of Change
Changing a person is a long process, but it pays off well if you are patient enough, or you are working as a trainer. Today, I was conducting an interview for a new trainer to join the training team, which is a normal part of my job. The young man had a modest experience in […]
Why It’s a Good Idea to Invest in Your Frontline Managers
Frontline Managers form the Leadership periphery of the organization and are always called upon to lead teams to success. Their designations vary and may include area managers, store managers, site supervisors, line-leaders, departmental heads, etc. Whatever the title or designation may be, Frontline Managers direct almost two-thirds of the workforce responsible for production, sales and […]