To look on the bright side, we have all recovered from the first Eid and are now looking forward to the second one. Having lived through the era when HR was still personnel, a minor division of the accounts department, and seen the huge changes in technology and attitudes in HR since the 70’s, I […]
Jessica was just out of school when she began working as a trainee secretary for a small company. Howard, a software developer in his mid-20s had the same aspirations as Jessica, to move up the corporate ladder, earn a higher income and attain a certain degree of recognition in the software world. As things would […]
As in any personal relationship, lack of trust and confidence in a manager and in an organization leads to a lack of commitment from employees, underperforming staff and failed objectives. There are two issues to deal with concerning trust and confidence: 1. Trust in the organization Trust in the organizations objectives is crucial; as a […]
“Prepare like you would for war, so you don’t have to do battle with your customers or team” In the words often and variously attributed to George Orwell, and famously paraphrased by Sir Winston Churchill; ‘We sleep safely in our beds because rough men stand ready in the night to visit violence on those who […]
One of the key areas of management for any manager, be it functional or project manager, is stakeholder management. The rationale for mentioning only functional and project manager is the fact that all that a business or an organization does could be classified into operations (or business-as-usual) and projects (agents for incorporating change or transformation). […]
Changing a person is a long process, but it pays off well if you are patient enough, or you are working as a trainer. Today, I was conducting an interview for a new trainer to join the training team, which is a normal part of my job. The young man had a modest experience in […]
Frontline Managers form the Leadership periphery of the organization and are always called upon to lead teams to success. Their designations vary and may include area managers, store managers, site supervisors, line-leaders, departmental heads, etc. Whatever the title or designation may be, Frontline Managers direct almost two-thirds of the workforce responsible for production, sales and […]
A key element of business strategy is the recognition that managers frequently represent the most critical component to successful business operations. In my “Contemporary People Management” MBA course, I frequently emphasize the fact that managers today have much greater responsibilities and expectations than their counterparts of years ago. Their jobs are no longer limited to […]
If you are looking to find an office management job or if you were recently promoted to office manager you will probably be feeling proud and excited, as you should be. With that in mind, it is also important to focus on the tasks at hand. Office management can be rewarding, but it can also […]
“There is no limit to the amount of good you can do if you don’t care who gets the credit.” – Ronald Reagan Employees want to be recognized for their hard work and rewarded for it. In some ways it seems elementary to need a medal, but the truth is, we never outgrow wanting and needing […]
