Having good presentation skills is key to keeping learners engaged and focused, to aid learners in retaining information and to deliver your training in the best way possible. Here are some top tips for delivering a knockout presentation: Tip 1: When preparing your presentation, think about POPTA: P – Purpose – Why are you delivering the […]
If used correctly, soft skills can take you through the toughest of situations, both professionally and personally. There are 100s of books written yet most of us still choose to ignore their importance. Some of us even disagree that it can work. I used to think that only degree based education would advance my career, […]
When leading a group training session, what do you do to break the ice at the beginning of the day to get participants actively involved and in the right frame of mind for learning? Tip 1: On the first day make sure your icebreaker activity involves self-introductions. A great question to ask is: Share a […]
The reason why governments and companies assign employees to training and development programmes is to improve their employees’ performance. Not only is training a benefit to the employees, but also to the governments and companies strategic investment plans. Those training advantages could be noted as follows: Effective training guarantees the strengthening of self-development, as well […]
Implementation of Cluster-based Learning Plans in a Lighting Equipment Manufacturing company. Background: The organization being referred to is a large manufacturer of electronic products for the lighting industry. Started in the early 1990s, the company has scaled and diversified very quickly, especially in the last decade. With a workforce of about 5000 spread across multiple […]
Why are performance appraisals an important management tool? Performance appraisals communicate organization and department goals, build stronger worker relationships, improve productivity, identify poor/marginal performers, identify the employee’s general training needs and they support HR decisions (promotions, raises etc). For the employee, the benefits of performance appraisals are just as great. Each individual employee’s accomplishments are […]
Although training specialists and scholars acknowledge that having an evaluation/examination system is an essential part of the training process, there is much debate on what should be included in the evaluation model. An effective evaluation system or examination format should be: Reliable: Marking, measurements and evaluations are conducted by an industry expert under the same […]
Every great service organization aims to train associates to develop magic, or as we call it in the hospitality language “WOW” service. Service oriented organizations that are constantly growing, evolving and succeeding are focused not only on the customer service per se, but in creating a culture where associates deliver consistently “wow” service. They realize […]
I scanned the calendar. Project deadlines, customer deliverables and internal meetings were vying for space and time. Somewhere in the noise of day-to-day work was a block of three days for training, looming in the very near distance. Three days! Who has three days to sit around in a training room? I don’t even have […]
November 22nd marks the Lebanese Independence Day. This small country that I call home has been through a lot in its young existence. Wars were waged, innocent people have died and people are constantly praying to see the light at the end of the tunnel. But, you’ll always find Lebanese citizens expressing their love for […]
