With New York Times Best Selling Author Daniel H. Pink’s motivational workshops based upon his book on motivation and engagement – Drive – launched last month in the Middle East by leadership training outfit, we asked him for some insight into why people should sign up. Over a decade ago, I had a life-changing thought: […]
It is a shame to see the hotel industry clinging to an obsolete guest experience concept and being led by cookie-cutter-oriented, shareholder-driven hotel groups. Hospitality in these groups is dominated by a clonable, emotionless corporate template whereas it should be about love, kindness, and compassion. People want to feel loved. Trainers, if the corporate executives […]
Learning expectations and training techniques have undergone a sea change in recent times. The student/trainee expects to learn within the shortest time and at an affordable cost. It is this challenge that trainers and coaches have to meet. Has this gap been bridged? We need to examine what type of training and learning techniques are […]
