Frontline Managers form the Leadership periphery of the organization and are always called upon to lead teams to success. Their designations vary and may include area managers, store managers, site supervisors, line-leaders, departmental heads, etc. Whatever the title or designation may be, Frontline Managers direct almost two-thirds of the workforce responsible for production, sales and […]
If you are looking to find an office management job or if you were recently promoted to office manager you will probably be feeling proud and excited, as you should be. With that in mind, it is also important to focus on the tasks at hand. Office management can be rewarding, but it can also […]
Employee orientation is certainly not a new concept. Organizations have been using various levels of orientation for many years with varying degrees of success or return on investment. In recent years, orientation has been recognized as a key element in the lifecycle of employees and has been expanded to help bridge the gap between recruitment […]
Gold fish are said to have a 2 second memory, which is the time it takes them to swim around their little basin and believe they are facing a whole new world. Do you sometimes find your class or yourself to have a similar attention span? How do you keep acquiring new skills and training […]
Imagine yourself as a new employee joining an organization and walking into the office on day one. You enter the office at 8 am. At the front-desk you are asked for the purpose of your visit. You explain that you are ‘the new guy’ and this happens to be your first day at the job. […]
Recently I was invited as a speaker to the NNPC (Nigerian National Petroleum Company) forum held in Dubai for some of their managers. The presentation covered “How to motivate teams to achieve company goals.” During the presentation, as we were discussing the skills required for a manager to achieve these goals, the question of Leadership […]
If you are the Learning and Development or Training Manager in your organization, you are probably often asked how you are ensuring that the effort and money spent on training is having the desired outcome and contributing tangibly to the company. If your answer to that is, ‘let’s put in place a system to measure […]
As leaders and managers, all of us have dealt with issues of trust at work at some point in our careers – be it with our teams, our peers, the management, customers etc. Anybody who has worked in the corporate world will vouch for the fact that organizations that have a high ‘trust quotient’ in […]
As professionals we are required to engage in difficult conversations from time to time. Whether it’s a conversation that we initiate or a discussion that is directed at us, chances are, we’ve seen difficult conversations from both sides of the table in our careers. By their very nature, difficult conversations are neither pleasant nor welcoming. […]
Reasons are many, the result is one! A common complaint nowadays from almost everyone is “I don’t have time” and/or “I’m really stressed out”, and most of the time, not having time and being stressed out are mutually exclusive. So where is time? Where is it disappearing? We often feel 24 hours a day are […]
