As Sami was getting ready to depart to one of the countries in the region for a training assignment, he posted a status on his facebook page saying: “On the way to Kuwait for a training assignment”. Within a few minutes, he got a message from a previous colleague, Jad, whom he had worked with […]
Category: SOFT SKILLS
Johari Window – Open Your Blinds!
The Johari window is one of the best tools for self-awareness and personal development when it comes to soft skills. The technique created by Joesph Luft and Harrington Ingham helps in understanding relationships, levels of trust, sharing and communication. The window consists of 4 Areas. Open Area: – This area represents the information about you which […]
Barriers To Effective Communication
The first thing that comes to the average man’s mind when I say that I work as a Soft Skills trainer is usually the communication skills training. Simply because the evolution of this rich realm often started with such a basic notion of “effectively communicating with one’s self and everyone around” So what is communication? […]
Handle Criticism With Class
Unless you plan to hide in your house 24/7, you’re going to have to deal with criticism. But make no mistake: even if you stay in your house, you’re still going to be criticized; you just won’t know about it. Criticism is a part of life. Unfortunately, the more significant your accomplishments, the more criticism […]
The Necessary Skill of Listening
Before you start reading what I hope will be an insightful article, I would like to invite you to spend 5 minutes and do the following exercise: Remove all distractions near you – particularly your smartphone – then try to empty your mind of those wandering thoughts, close your eyes and just listen. I’ll wait. […]
The Other “Fear of Public Speaking”
In part one of this series, I addressed THREE main fears that your audience have of you, the speaker. Fears they have before they decide to attend your talk, just before you start your talk, and just after you start it. In part two, I will discuss three more issues you need to be aware […]
Public Speaking – Q & A Sessions
Almost everyone dreads Q&A, although they should be the most interesting and productive part of any speaking event – speakers are often worried that they’ll be put on the spot and unable to answer and listeners don’t want to be subjected to long, boring diatribes by audience members who are riding a particular hobby horse. […]
Emotional Intelligence: High and Low Scores to Develop a High Performance Team?
Interest in emotional intelligence (EI) has bloomed over the last few years and has become a standard concept in general and applied psychology, as well as in applied business settings. Private and public sectors have recognised the important role emotions play in our actions and, therefore, our performance. Although this interest or understanding of EI […]
Attitude – Positive Thinking, Positive Behavior
Every time I talk about something I like to give examples from my professional or personal life. I have many friends all over the world, former co-workers, high school mates, people who, as a lifelong professional, I’ve crossed paths with and then remained friends. One day I get a message from a friend. She has […]
Ignore Your Audience And You Will Inspire Them
“Speakers who talk about what life has taught them never fail to keep the attention of their listeners.“ Dale Carnegie When you’re invited to speak to an audience, what are the first questions that come to you? “Who are my audience?” and “what shall I speak about?” Succeeding to inspire and interest our listeners is […]