Typically, communication (from Latin commūnicāre, meaning “to share”) is a purposeful activity of exchanging information and meaning, using various technical or natural means, whichever is available. The first major model for communication was introduced by Claude Shannon and Warren Weaver for Bell Laboratories in 1949. The original model was designed to mirror the functioning of […]
Category: TOPICS
Conflicts in the Workplace
Jessica was just out of school when she began working as a trainee secretary for a small company. Howard, a software developer in his mid-20s had the same aspirations as Jessica, to move up the corporate ladder, earn a higher income and attain a certain degree of recognition in the software world. As things would […]
How to Build Trust and Confidence – A Manager’s Guide
As in any personal relationship, lack of trust and confidence in a manager and in an organization leads to a lack of commitment from employees, underperforming staff and failed objectives. There are two issues to deal with concerning trust and confidence: 1. Trust in the organization Trust in the organizations objectives is crucial; as a […]
Team Motivation 101
In today’s business life, talking about motivation is as basic as talking about management. All managers of all levels know quite well the immensity of having a workforce motivated and ready to do the job. It is most likely that you will find motivated and competent caliber mentioned as an important milestone in the statement of […]
The Case For Entrepreneurship
The playing field has changed, irreversibly. Jobs are not as readily available as the graduates coming out of colleges are. The gap is growing and will create a chasm too large to fill by government supported projects to create more jobs. A reality check is needed. Now. This is where Entrepreneurship comes in. An […]
6 Things You Should Know about Corporate Mentorship Programs in GCC
If you are ever involved in creating, developing, or running a corporate mentorship program in the GCC area, I’m hoping that you will find the tips below really helpful. 1. Consider the cultural and religious expectations of both mentors and mentees. For example, you might need to make the meetings in public places as opposed […]
The Business Trainers’ Predicament
The reason why governments and companies assign employees to training and development programmes is to improve their employees’ performance. Not only is training a benefit to the employees, but also to the governments and companies strategic investment plans. Those training advantages could be noted as follows: Effective training guarantees the strengthening of self-development, as well […]
Creating the Future with Coaching
Imagine being able to connect minds from all corners of the world, to ignite change in the way the world thinks and how business is done? Becoming an entrepreneur first and an HR Leader second? Developing new products, solutions, technologies or services that no one could have dreamed of? This is not just a dream; […]
Hospitality Training and the Future Energetic Hospitality Guest Experience
Hospitality training methods will have to change because there is a growing trend amongst small hotel groups and independent hotels to move away from the pervasive, traditional, mechanical, and emotionless SOP-Customer Satisfaction guest experience. Over the coming years the focus of hotels will be more and more on the energy of the guest experience and […]
50 Shades of Grey
There is “Black” and there is “White”, and there are 50 shades of grey in between. Where do you stand? Do you know what shade you are? Is the shade where you think you are in the same shade as where others believe you are in? What makes some people shadier, lighter or darker in […]