One of the key areas of management for any manager, be it functional or project manager, is stakeholder management. The rationale for mentioning only functional and project manager is the fact that all that a business or an organization does could be classified into operations (or business-as-usual) and projects (agents for incorporating change or transformation). […]
We continue to stress on metrics that provide evaluation of learning devised against a set of learning outcomes. We need to rethink with a focus on value as compared to learning as a key target. Experts characterize ‘Learning Analytics’ as the measurement, collection, analysis and reporting of data about learners and their contexts, for purposes […]
You are here. You have a successful business that is built by your vision, hard work and commitment. A woman in business has a long journey behind here, where she has defied norms, faced opposition and started with her conviction as her biggest resource. The lack of visibility for women in leadership roles and success […]
It has always saddened me to denote that despite the fact that soft skills trainers have always shouldered the responsibility to bring up business professionals that are capable to stir the business and zoom it to the acme, there are still some sterile management mentalities and fossilized business leaders treat them as “The Others” or […]
Although training specialists and scholars acknowledge that having an evaluation/examination system is an essential part of the training process, there is much debate on what should be included in the evaluation model. An effective evaluation system or examination format should be: Reliable: Marking, measurements and evaluations are conducted by an industry expert under the same […]
Today, employment opportunities are becoming scarce while the rise in independent professionals has been constant around the globe. Freelancers could represent 80% of the global workforce by 2030. (Source: Peerism). With the increase in the Gig Economy, most professionals are literally self- employed. With non-stop technological advances, entrepreneurship is undeniably becoming the route of choice for anyone […]
Changing a person is a long process, but it pays off well if you are patient enough, or you are working as a trainer. Today, I was conducting an interview for a new trainer to join the training team, which is a normal part of my job. The young man had a modest experience in […]
Every great service organization aims to train associates to develop magic, or as we call it in the hospitality language “WOW” service. Service oriented organizations that are constantly growing, evolving and succeeding are focused not only on the customer service per se, but in creating a culture where associates deliver consistently “wow” service. They realize […]
Frontline Managers form the Leadership periphery of the organization and are always called upon to lead teams to success. Their designations vary and may include area managers, store managers, site supervisors, line-leaders, departmental heads, etc. Whatever the title or designation may be, Frontline Managers direct almost two-thirds of the workforce responsible for production, sales and […]
Tell us about your background and what it is you do? I worked in the field of education before setting up my own venture, Glinks International, which is one of the prominent international education service providers in the Middle East and India, headquartered in Dubai. I am currently working leading my organization as a CEO […]
