Kindness in words creates confidence. Kindness in thinking creates profoundness. Kindness in giving creates love.
-Lao Tzu
A few years ago, I had the chance to coach the CFO of an international organization in India during a project that covered many countries. The main theme we worked on was the relationship with his team (not his communication, I want to highlight this point), how to improve it and increase the teams influence within the organization. However, whenever the subject became about his inner world, he unwittingly guided the conversation toward the teams individual and collective attitudes and behavior…
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