Hundreds and hundreds of articles are written about communication. In almost every soft skills training, no matter what topic we’re discussing, communication is addressed. Is communication overly communicated as a topic? The answer is a definite NO. Why? I believe lack of effective communication is still the number one reason for most of the problems […]
What is Emotional Intelligence? The ability to understand, express, predict and influence the emotional behavior of yourself and others is Emotional Intelligence. “Emotions” & “Intelligence”, these two words pose the same question in my mind as what came first, the egg or the chicken. Humans being more intelligent have emotions more complex than animals. There […]
“The art and science of questions is the source of all knowledge.” – Thomas Berger As Learning and Development professionals, we certainly know that the usefulness of the knowledge we acquire, and that the effectiveness of the actions we take depends on the quality of questions we ask. Asking questions is an important skill we […]
Time Management is a term often associated with being more productive and efficient, achieving more during the day and avoiding wasting time on non-productive activities. Let’s talk about managing time from a larger perspective; from the perspective of our whole lives or what’s left of it. Each one of us is born with an unknown […]
Is training often effectively used? Recently during a session with one of my clients we were discussing the impact of training and its worth to the environment. Training in itself is something that is coveted by employees, they seek it sometimes not only for development, but also as a sense of recognition from their management […]
Companies spend extravagant amounts of money to market and promote their name brand through all kinds of advertisements. Hundreds of Billions of dollars are spent every year worldwide to market their goods and services and most importantly their brand. However, it just takes one silly mistake, by one employee, to cost a company tons and […]
As a speaker, you strive to fight your fears and overcome your nervousness before or when you face your audience. But what about your audience’s fears of you? Have you tried to address them? What happens if you don’t? Do you even know what those fears are? Here are some of your audience’s concerns regarding […]
As Sami was getting ready to depart to one of the countries in the region for a training assignment, he posted a status on his facebook page saying: “On the way to Kuwait for a training assignment”. Within a few minutes, he got a message from a previous colleague, Jad, whom he had worked with […]
The Johari window is one of the best tools for self-awareness and personal development when it comes to soft skills. The technique created by Joesph Luft and Harrington Ingham helps in understanding relationships, levels of trust, sharing and communication. The window consists of 4 Areas. Open Area: – This area represents the information about you which […]
Unless you plan to hide in your house 24/7, you’re going to have to deal with criticism. But make no mistake: even if you stay in your house, you’re still going to be criticized; you just won’t know about it. Criticism is a part of life. Unfortunately, the more significant your accomplishments, the more criticism […]
