As professionals we are required to engage in difficult conversations from time to time. Whether it’s a conversation that we initiate or a discussion that is directed at us, chances are, we’ve seen difficult conversations from both sides of the table in our careers. By their very nature, difficult conversations are neither pleasant nor welcoming. […]
What is the purpose of road traffic lights? Above all, to create some sort of order in the streets! Can you imagine a busy street without traffic lights? Can you imagine a busy roundabout, in a busy city of this planet, where you see drivers, but you are not sure if they are drivers, you […]
Why do you performance-manage your team members? Is it not good enough that you hire them, give them a contract with all the details, rules and conditions related to the work to be performed and the compensation and holidays they are entitled to? Is it not that clear that if they perform well they can […]
One of the key attributes that distinguish great performance from the merely good is the ability to clearly differentiate between outcomes and outputs. Performance generally comes up short when the focus is solely on delivering output at all costs, as opposed to a genuine commitment to achieving the real outcomes sought. The key difference lies […]
