ClassLink recently earned the International Organization for Standardization’s (ISO) Certification for Service Management Systems (ISO 20000-1).
ISO is considered the “gold standard” for certifications in technology, and this is ClassLink’s second ISO Certification. ClassLink has also earned the ISO 27001 Certification for Data Security.
In receiving this ISO 20000-1 certification for Service Management Systems, ClassLink has demonstrated a deep commitment to delivering consistent and continuously-improving services to customers and partners.
A thorough auditing process has shown ClassLink to deliver reliable, customer-focused, and always-improving services to customers and partners. These services include:
- Client services such as implementation, engagement, and technical support
- ClassLink Academy training
- ClassLink’s complete product suite
- Services delivered through ClassLink’s Partner Program
“Having two ISO Certifications in place–for Data Security and now Service Management Systems—gives school leaders peace of mind in challenging times. This latest certification demonstrates our ongoing commitment to provide outstanding support at every stage of the customer journey.”- Berj Akian, Founder & CEO, ClassLink
